Frontline Insights Frequently Asked Questions
Here are some frequently asked questions for you to refer to during the upgrade process. If you have any questions that are not answered here, please contact firstname.lastname@example.org.
What is the web address so I can bookmark or make a desktop shortcut to the new platform? Is there an app for my phone?
Here it is: app.Frontlineducation.com
You can find the app on the Apple Store, Google Play or wherever you normally get apps for
your phone. Look for Frontline Education. The app is can be used for employees and subs.
What do I do if I can’t log in or forgot my credentials?
You will need to click on “forgot my username” or “forgot my password.” Because of the enhanced security measures in the Insights Platform the HR Department no longer has access to your log-in credentials.
I clicked “forgot my password/username” but haven’t heard anything back from Frontline.
Check your spam or trash folder in your email. Because you probably do not communicate with Frontline that much, the reset information may have gone there.
I'm a new employee how do I create an account?
You will be sent an invitation from Frontline to create an account; you will choose the username and password. The HR Department does not have access to your log-in information.
The Roseville Joint Union High School District is committed to equal opportunity for all individuals. District programs, activities and services shall be free from unlawful discrimination, harassment, intimidation, and/or bullying based on actual or perceived characteristics of race, color, ancestry, nationality, immigration status, age, ethnicity, religion, marital status, medical information, mental or physical disability, sex, sexual orientation, gender, gender identity, gender expression, genetic information, or any other legally protected status or association with a person or group with one or more of these actual or perceived characteristics. For inquiries/complaints, contact one of our Title IX Coordinators: Assistant Superintendent of Human Resources, Brad Basham at (916) 782-8663 or by email at email@example.com or Executive Director, Student Engagement, John Becker at (916) 782-5979 or by email at firstname.lastname@example.org.