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Chromebook Repair

Chromebook Repair

District-issued Chromebooks are considered instructional materials; therefore, the same board policy regarding lost and damaged textbooks will apply to all Chromebooks issued for student use under the Digital Equity initiative.  Please complete the Student Chromebook Problem Form if a student Chromebook is defective, damaged, or requires repair and deliver the form and damaged Chromebook to your site librarian, who will facilitate the repair and issue a loaner device. 

Chromebook Repair and Replacement Information

For HP G6 EE, Dell 3100, and Dell 3110 Chromebooks

Notice: All defects are covered by the district. Damages are billed to the student. Any repair that exceeds the device replacement cost will automatically be referred to the replacement of the device.

Outsource Repair Rate:

  • Display Panel: $99.00
  • Display Back Cover: $99.00
  • Display Bezel: $50.00
  • Display Hinges: $99.00
  • Webcam/Microphone Module: $99.00
  • Bottom Cover/Base: $99.00
  • System Board: $225.00
  • Battery: $99.00
  • Keyboard/Top Cover: $99.00
  • TouchPad: $99.00
  • USB Board with DC: $99.00
  • Speakers: $99.00

In-house Repair Rate:

  • Keyboard: $31.00
  • Display Panel: $89.00
  • System Board: $129.00

Replacement Cost:

  • Loaners/2020/2021/2022/2023: $70.00
  • 2024 (or 4th year of service): $120.00
  • 2025 (or 3rd year of service): $170.00
  • 2026 (or 2nd year of service): $220.00
  • 2027 (or 1st year of service): $280.00
  • Chargers: $30.00
Chromebook Repair Form

Outsource Repair Rate:

  • Display Panel: $99.00
  • Display Back Cover: $99.00
  • Display Bezel: $50.00
  • Display Hinges: $99.00
  • Webcam/Microphone Module: $99.00
  • Bottom Cover/Base: $99.00
  • System Board: $225.00
  • Battery: $99.00
  • Keyboard/Top Cover: $99.00
  • TouchPad: $99.00
  • USB Board with DC: $99.00
  • Speakers: $99.00

In-house Repair Rate:

  • Keyboard: $31.00
  • Display Panel: $89.00
  • System Board: $129.00

Replacement Cost:

  • Loaners/2020/2021/2022/2023: $70.00
  • 2024 (or 4th year of service): $120.00
  • 2025 (or 3rd year of service): $170.00
  • 2026 (or 2nd year of service): $220.00
  • 2027 (or 1st year of service): $280.00
  • Chargers: $30.00
Chromebook Repair Form