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Resetting Your Password Guide

Step-by-Step Registration for Password Reset

  1. Go to the My Account Website: Open your web browser and go to myaccount.microsoft.com.
  2. Sign In: Log in with your email address and click next. 
  3. Enter your regular password and click sign in.
  4. Begin Registration for Password Reset
  5. A prompt will appear to set your password recovery. Click Next
  6. The system will automatically prompt you to select the Microsoft Authenticator. If you do not want to use this app, click “I want to set up a different method.”
  7. Complete Registration
    1. Once you’ve set up the chosen method, complete the wizard process and ensure it appears under Security info as a sing-in method.

Congratulations!  You're now registered for self-services password reset.

If You Forget Your Password Click on "Can’t access your account?" and follow the prompts to reset your password using the authentication method(s) you set up.