Technology Services
The Technology Department of RJUHSD is dedicated to driving innovation by providing cutting-edge tools and solutions that empower students, educators, and staff to excel in a dynamic, digital world.
For urgent needs, calling x1234 is a good way to obtain immediate assistance. In calling the helpdesk, if you are routed to voicemail, it is due to higher call volume and our technology representative is assisting another staff member. If this happens, leave a message and we will return your call as soon as possible.
In order for us to better support your technology needs, please let us know when you are having technical issues. No problem is ever too small to address.
Support Portal
You can log into our Freshdesk ticketing system to generate and track technology requests here rjuhsd.freshdesk.com. From the homepage select Login, then select Login using Google. From there you can utilize your district-provided Google account to log in. Afterwards, submit your ticket and it will be assigned to the appropriate technology representative.
When you email help@rjuhsd.us, a ticket is automatically generated in the Freshdesk ticketing system using your district email credentials. Once created, your ticket will be assigned to the appropriate technology representative to assist you in your request. Everything is logged and tracked, and you will continuously be updated throughout the process.
All Members
View All Staff Members Working in this Department.
Contact
Please contact us regarding any issues or concerns that fall under the jurisdiction of this department.
Technology Office
101 Berry Street
Roseville, CA 95678
Email: help@rjuhsd.us
Phone: x1234
Tony Ham
Director of Technology
tham@rjuhsd.us