We are here to help with all of your IT needs. Generating a support request is quick and easy! Our staff is available from 7:00 am to 4:00 pm daily. You can contact us via any internal phone at extension 1234. In addition, you can generate a support request simply by emailing help@rjuhsd.us or by utilizing the help-desk portal.

  •      Fresh desk logo                                                                                                              
    Click to submit a ticket
     
    You can log into our Freshdesk ticketing system to generate and track technology requests here rjuhsd.freshdesk.com. From the homepage select Login, then select Login using Google. From there you can utilize your district-provided Google account to log in.

  •      Click to email help@rjuhsd.us

     

     email help@rjuhsd.us

    When you email help@rjuhsd.us, a ticket is automatically generated in the Freshdesk ticketing system using your district email credentials.  Once created, your ticket will be assigned to the appropriate technology representative to assist you in your request. 

  •       Phone Support

     

               Phone Support

    IT staff are available to assist with all of your technology needs.  

    Support                    Extension

    General IT Support     1234 

    Aeries Support           1250 

    Purchasing                 1221